We provide several services that will help you with our care
THE MOST TRUSTED 24 HOUR CARE AT HOME AGENCY
Call our team of experts on 01206266815 to talk through your options and any questions you may have regarding your care.
Your local Smile health care manager will visit you to discuss your requirements and learn about the type of carer you’re after.
We’ll help to match you with a carer that meets your preferences and has the right skills and experience for your needs.
At Smile Healthcare, we strive to offer a committed, person-centered, and specialised service that encourages a lifestyle approach to a level of care and attention that our customers can always feel confident in. We pledge to deliver competent and specialised services that enable people of all ages and impairments to receive the best care possible. The core principles of our services are based on the promotion of the universal principles of freedom of choice, individuality, and respect.
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We treat our carers as a trusted family and we empower them to treat our clients with the same warmth and respect.
We understand, listen, and act as caring advocates, to support people in living their own, unique lives to the full.
We’re proud to stand out for the right reasons, by always pushing for the very best outcomes for every individual.
Directly employing carers mean they receive company benefits, holiday pay and are covered by another carer if absent.
Your care team will be local to you, but you and your loved ones have the reassurance of a large infrastructure of support too, thanks to our dedicated centralised support office teams.
Our local managers live in the area and have often worked their way up through the company from carers, so they understand how people in the local area wish to be cared for.
All of our carers develop their skills through the same programme of accredited learning, so you’ll always receive the same high level of care from us regardless of your location.
Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do by providing a safe, responsive and well-led service.
Our carers are vetted and checked through a robust recruitment process, including an enhanced DBS check, alongside standardised training across the company.
We have to comply with regulatory standards to maintain our registration, meaning full reassurance that you are receiving a high standard of care.
Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers.
Get in touch to talk through your needs and arrange a free home visit.
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